We started Otter Works because two subscriptions and three background checks shouldn't be the price of getting some help.

Two years ago, we were juggling a Tuesday-night sitter for our kids and a Wednesday-afternoon companion for one of our parents. That meant two platforms, two subscriptions, two sets of background-check fees, and two different versions of the same conversation: can I trust this person in my home?

The bigger players had answers, but those answers came with auto-renewing trials, retention specialists, and the dawning sense that we were the product. The smaller players were great at one vertical and useless at the rest.

So we built Otter Works. We're launching in Metro Vancouver with cleaning, then opening the rest — gardening, pet care, elderly assistance, and childcare — once we've earned the right to. One trusted platform, one set of vetting, one fair price, and a cancel button that actually cancels. We want it to feel like asking a trusted neighbor — except the neighbor is background-checked, insured, and can be paid through the app on a Friday.

— The Otter Works team